The ShiftShapers Podcast
Change either paralyzes or energizes - the choice is yours. Hear from businesses and entrepreneurs who have become energized and who have profited by shaping the shifts in their markets and practices. Become a SHIFTSHAPERS INSIDER and get our latest download, advance notice of all podcasts, podcast summaries, and special INSIDER-ONLY content. INSIDER SIGN UP
The ShiftShapers Podcast
EP #429: Can Incentives EVER Be Aligned? — With Meghan Cassidy
This week's episode features Cleveland Clinic’s senior sales and product development manager, Meghan Cassidy. Megan describes how the clinic motivates doctors and all support staff to focus on delivering high-quality care while driving better cost outcomes. She also discusses the growing trend of getting a second opinion and how important it is to do so before making a decision about your healthcare.
What You’ll Learn From This Episode:
2:30 The issues with the healthcare system that the Cleveland Clinic is attempting to fix.
5:13 A lack of communication and an emphasis on competition are two major causes of issues in the healthcare system.
6:48 The Cleveland Clinic's stance on value-based care: sharing risk together.
12:38 The Cleveland Clinic: a one-stop healthcare.
14:33 The upsurge of interest in getting a second opinion, and two options for getting one at the Cleveland Clinic.
16:49 How frequently does the second opinion differ from the first?
17:46 The trajectory of the work that they are doing.
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