19 Aug 2019

Ep #280: And Transparency Shall Set You Free – with Bill Hennessey

0 Comments

The-Shift-Shapers-Podcast-(Rough-Comp-2)

How can plan participants use transparency tools to stay in network, but still find less expensive, higher quality care? Bill Hennessey is CEO at Pratter, Inc. and says the data proves – without argument – that providing transparency tools that are easy to use will help employers and their employees bust through the price/quality walls.

What You’ll Learn From this Episode:

  • What are the real components of a hospital charge?
  • Why there is such unreal variation in pricing.
  • Health care vs. Health Insurance.
  • Why we have a broken, rigged system.
  • What laws have to change.

Featured on the Show:

Listen to the Full Interview:

Podcast: Play in new window | Download

This Episode is Sponsored by:

Enjoy The Show?

Subscribe-with-iTunes-smallSubscribe-with-Stitcher-smalliHeartRadio-small

12 Aug 2019

Ep #279: Keeping the Joy In What You Do – with Tanya Boyd

0 Comments

The-Shift-Shapers-Podcast-(Rough-Comp-2)

How does a nationally-recognized agency owner keep the joy in what she does – and what are her secrets for accomplishing that goal? Tanya Boyd, of the eponymous Tanya Boyd Agency, suggests we “quit it with the noise” and how to handle it when obstacles, limitations and beliefs collide.

What You’ll Learn From this Episode:

  • Is disruption good, bad, or both?
  • Don’t be the starving horse.
  • Get out of your comfort zone to get comfortable.
  • Trust your team.
  • Love and trust trump all.

Featured on the Show:

Listen to the Full Interview:

Podcast: Play in new window | Download

This Episode is Sponsored by:

Enjoy The Show?

Subscribe-with-iTunes-smallSubscribe-with-Stitcher-smalliHeartRadio-small

05 Aug 2019

Ep #278: Climbing the Mountain? Get a Sherpa to Guide You! – with Ryan Miller (Part 2)

0 Comments

The-Shift-Shapers-Podcast-(Rough-Comp-2)

With all the noise and change in our industry, some find chaos and others find opportunity. Some of us need a Sherpa to help climb that opportunity market. But how do you get started, what do you look for in a guide or coach and how can you get to the summit? Ryan Miller is a fellow podcaster, coach and public speaker who talks to us about the help we all need to reach our peak of production.

What You’ll Learn From this Episode:

  • Why coaching matters more now than ever.
  • What is the appropriate role of a coach?
  • The 3 Ps.
  • How to make your brand stand out.
  • Why external motivation . . . sucks.

Featured on the Show:

Listen to the Full Interview:

Podcast: Play in new window | Download

This Episode is Sponsored by:

Enjoy The Show?

Subscribe-with-iTunes-smallSubscribe-with-Stitcher-smalliHeartRadio-small

29 Jul 2019

Ep #277: Climbing the Mountain? Get a Sherpa to Guide You! – with Ryan Miller (Part 1)

0 Comments

The-Shift-Shapers-Podcast-(Rough-Comp-2)

With all the noise and change in our industry, some find chaos and others find opportunity. Some of us need a Sherpa to help climb that opportunity market. But how do you get started, what do you look for in a guide or coach and how can you get to the summit? Ryan Miller is a fellow podcaster, coach and public speaker who talks to us about the help we all need to reach our peak of production.

What You’ll Learn From this Episode:

  • Why coaching matters more now than ever.
  • What is the appropriate role of a coach?
  • The 3 Ps.
  • How to make your brand stand out.
  • Why external motivation . . . sucks.

Featured on the Show:

Listen to the Full Interview:

Podcast: Play in new window | Download

This Episode is Sponsored by:

Enjoy The Show?

Subscribe-with-iTunes-smallSubscribe-with-Stitcher-smalliHeartRadio-small

22 Jul 2019

Ep #276: Employees Need Deeper Guidance For Their Health Care Journey – with Shannon Skaggs

0 Comments

The-Shift-Shapers-Podcast-(Rough-Comp-2)

Shannon Skaggs, President at Quantum Health, knows that the average significant health event lasts 11 months, involves 5-7 providers and requires the patient to make 41 decisions. On this episode, Shannon explores how a patient can deal with all of that and discusses the tools and techniques that are available to help them.

What You’ll Learn From this Episode:

  • Do patients need tech guidance or empathy and compassion or “all of the above?”
  • How can digital tools help?
  • The on-the-ground level services patients need.
  • How to keep people from feeling like a number on an ID card.
  • Does AI have a role to play going forward?

Featured on the Show:

Listen to the Full Interview:

Podcast: Play in new window | Download

This Episode is Sponsored by:

Enjoy The Show?

Subscribe-with-iTunes-smallSubscribe-with-Stitcher-smalliHeartRadio-small

15 Jul 2019

Ep #275: Benefits from a CFO’s Perspective – with Steve Watson

0 Comments

The-Shift-Shapers-Podcast-(Rough-Comp-2)

Steve Watson is a CFO/CHRO of a 500-life group who has learned that there is a critical lack of understanding about benefits among his peers. In this interview, Steve offers his candid impressions about his efforts to educate other C-suite leaders and how benefits advisors can be more effective when talking with them.

What You’ll Learn From this Episode:

  • How Steve started his benefits education journey.
  • What surprised him the most as he learned more and more.
  • How should benefits advisors talk with C-suite dwellers?
  • How does an advisor get the attention of a corporate leader?
  • Why words matter.

Featured on the Show:

Listen to the Full Interview:

Podcast: Play in new window | Download

This Episode is Sponsored by:

Enjoy The Show?

Subscribe-with-iTunes-smallSubscribe-with-Stitcher-smalliHeartRadio-small

08 Jul 2019

Ep #274: Creating a JV with an Accounting Firm – with Adam Rosenfeld

0 Comments

The-Shift-Shapers-Podcast-(Rough-Comp-2)

We have had guests talk about benefits and P&C mergers, but how do you create a successful joint venture between benefits and accounting firms while managing the complexities of a highly regulated market? On this episode, we chat with Adam Rosenfeld, President of BT Benefits about the challenges and successes of just such a joint venture.

What You’ll Learn From this Episode:

  • How the joint venture came about.
  • What an underwriting background brought to the table.
  • The importance of training.
  • The challenges of dealing with the highly-regulated NY market.
  • How to deal with provider challenges.

Featured on the Show:

Listen to the Full Interview:

Podcast: Play in new window | Download

This Episode is Sponsored by:

Enjoy The Show?

Subscribe-with-iTunes-smallSubscribe-with-Stitcher-smalliHeartRadio-small

01 Jul 2019

Ep #273: The North and The South – Managing a Complex Market – with Jim Garrison

0 Comments

The-Shift-Shapers-Podcast-(Rough-Comp-2)

How do you deal with a bifurcated market, and what can we learn from our Taft/Hartley cousins? Jim Garrison, President at Pacific Federal, a private TPA in Southern California, discusses that and more in this episode.

What You’ll Learn From this Episode:

  • How to deal with different market segments in the same state.
  • How the cannabis industry is changing benefits delivery.
  • Why agency rollups are both a curse and a blessing.
  • How the field service component is still the key.
  • What can Taft/Hartley accounts learn from traditional plans?

Featured on the Show:

Listen to the Full Interview:

Podcast: Play in new window | Download

This Episode is Sponsored by:

Enjoy The Show?

Subscribe-with-iTunes-smallSubscribe-with-Stitcher-smalliHeartRadio-small

24 Jun 2019

Ep #272: Starting An Agency In Today’s Climate – with Adam Berkowitz

0 Comments

The-Shift-Shapers-Podcast-(Rough-Comp-2)

A personal encounter with the medical system led to a decision that making a difference required a different approach. So Adam Berkowitz launched an agency that takes a new-day perspective in its operations and interactions with clients.

What You’ll Learn From this Episode:

  • The personal experience that began the process.
  • Leveraging technology to control expense and enable scaling.
  • Focusing on being educational and consultative.
  • The St. Louis market and its influence.
  • Working with the shifting mindset of clients.

Featured on the Show:

Listen to the Full Interview:

Podcast: Play in new window | Download

This Episode is Sponsored by:

Enjoy The Show?

Subscribe-with-iTunes-smallSubscribe-with-Stitcher-smalliHeartRadio-small

17 Jun 2019

Ep #271: A Good Shepherd Making a Huge Difference – with Phil Baker

0 Comments

The-Shift-Shapers-Podcast-(Rough-Comp-2)

Creating a pharmacy model that provides help for underserved populations using reclaimed prescriptions required a pharmacist with a mission, a change in legislation and a vision. Phil Baker is a pharmacist on a mission who has created a whole that is more than just the sum of its parts.

What You’ll Learn From this Episode:

  • The voyage from a national company to a Memphis neighborhood pharmacist.
  • The Plavix example.
  • How this initiative goes from an idea to reality – and then expands.
  • What is a “membership model” pharmacy?
  • Where does this program go from here?

Featured on the Show:

Listen to the Full Interview:

Podcast: Play in new window | Download

This Episode is Sponsored by:

Enjoy The Show?

Subscribe-with-iTunes-smallSubscribe-with-Stitcher-smalliHeartRadio-small