Shift Shapers Podcast

22 Jul 2019

Ep #276: Employees Need Deeper Guidance For Their Health Care Journey – with Shannon Skaggs

David Saltzman 0 Comments

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Shannon Skaggs, President at Quantum Health, knows that the average significant health event lasts 11 months, involves 5-7 providers and requires the patient to make 41 decisions. On this episode, Shannon explores how a patient can deal with all of that and discusses the tools and techniques that are available to help them.

What You’ll Learn From this Episode:

  • Do patients need tech guidance or empathy and compassion or “all of the above?”
  • How can digital tools help?
  • The on-the-ground level services patients need.
  • How to keep people from feeling like a number on an ID card.
  • Does AI have a role to play going forward?

Featured on the Show:

Listen to the Full Interview:

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