Not too many years ago, the role of a TPA was fairly straightforward: Pay claims, handle eligibility and make a network connection. In today’s fast-paced and rapidly growing self-funding world, a TPA has to be flexible, nimble and multi-faceted. Jeff Bernhard, President of Continental Benefits, represents a TPA built for today’s commerce. We talk about what to look for in a TPA relationship and how your TPA is now an integral part of the client experience.

What You’ll Learn From this Episode:

  • How Jeff’s carrier background informed his choices when building his TPA.
  • New ways TPAs can help clients reduce medical and pharma spend.
  • Population health matters more now than ever.
  • Why your TPA’s strategic partnerships may matter more than the network.
  • Changes in PBMs and DPC are integral to a successful TPA relationship.

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